Because we work for sectors as diverse as the automotive, electronics and electrical industries, among others, in MATMER, where we stamp, form, thread and assemble ferric and non-ferric metal parts,  we are well aware of the necessity to offer the utmost in service and quality in order to meet the expectations of our customers.

Our product range is divided in two lines: The first one is composed of all articles that we make in exclusivity for a determinated client, and the second one, the own articles, oriented to the identification and accreditation and, for whom our main clients are essentially fairs and Congresses.

It is important to improve our  market share, for which the sales Departement is being harnassed and impelling the launch of new products

Therefore, the objective of the Quality´s Politic of our company is to improve constantly, in establishing the firm intention to offer a excellent product and service, which might allow us to increase our presence on the market.

In order to undertake in an effective way this Politic, MATMER has implanted a Quality System which assures the correct management of technical, human and economic means,  which will allow us to optimize the resources and services.

Following are the basic tools implemented by MATMER to achieve these goals:

1. Promote a culture of continuous improvement at the core of the company in order to encourage development of constant advance that will guarantee Quality of work, products and service.

2. Institute and maintain an efficient, planned and well-developed Quality Assurance System built into all the activities of the firm. These are to be based on objective results and effectiveness and shall be regularly monitored by General Management to ensure continuing improvement.

3. From time to time, new targets for Quality Assurance Management will be set and the results obtained shall be analysed during Management reviews.

Depending on the nature of the objectives for improvement of the System that will be established periodically, it may become necessary to adjust our Quality Policy. The commitment undertaken implies an unswerving sense of duty by each and every member the firm, commencing with Management and the decisions they take to endow the organisation with the tools to carry out this task.

Each and every employee of MATMER is involved in this process and is responsible for developing, maintaining and evaluating the Quality Assurance System and of volunteering suggestions and ideas conducive to improvement.

In order to develop this Quality Policy, each employee must:

• Consider Quality as something inherent to the job

• Take responsibility for their own work

• Make sure that their behaviour meets with the expectations and requirements of our customers.

To this end the Management of MATMER is committed to:

• Provide the employees with all means available to identify and eliminate obstacles to Quality improvement.

• Train and implicate all employees in the principles and methods of Quality improvement.

Our clients must be satisfied that they will find reliable answers to their needs from the very first moment with MATMER fulfilling each and every one of their requirements.

Sant Just Desvern, 1^st February 2005